Page 2 of 6 The benefits The main benefit of pre-arranging a selection of your customers into an online panel is that it then allows you to significantly accelerate your strategic development because you can now fire off whole surveys or single questions at very low cost and with very short lead times. This removes countless meetings when you try to guess (and argue) about customer needs. It also allows you to stop wondering what customers think and actually find out. Furthermore because the whole arrangement is online and electronic you have a number of further benefits: |
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